How to get an invoice for the Package
We issue invoices on a request made within 3 months of the end of the month in which the Package was paid for. The simplest way to ask for one is through the contact form - there is a separate field there for exactly this.
What to prepare
To issue an invoice we need a complete set of details:
- The order number from the contract confirmation - in the format YYYYMM-XXXXX.
- The email address used for the purchase, if it differs from the one you are writing from.
- The buyer’s name and address, and for a company invoice also the tax identification number.
How to ask
Choose the topic “Payment and access” in the form and tick that you need an invoice. The form will then ask for the order number and the payment method - put the remaining details in the message body.
Still have a question?
Write to us - we will attach the title of this article to your request.